Privacy Policy

Effective Date: 01/07/2026

Rural Sun Power Solar Energy Management System (RSP SEMS) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or submit information through our online forms.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you submit a form, request a quote, or contact us, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • District / Location

  • Purpose of installation

  • Load details and backup requirements

  • Attachments (such as load lists or documents)

b) Technical & Usage Information

Automatically collected information may include:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our website

This data is used for analytics and website improvement only.

2. How We Use Your Information

We use the collected information to:

  • Provide solar system design, analysis, and energy audit services

  • Prepare quotations, engineering reports, and ROI analysis

  • Contact you regarding your inquiry or service request

  • Improve our website, dashboard, and service quality

  • Send service-related updates or responses

  • Publish anonymized case studies or performance insights (without personal identification)

We do not sell or rent your personal information to third parties.

3. Data Sharing & Disclosure

We may share your information only in the following cases:

  • With trusted internal engineers or consultants strictly for project execution

  • If required by law, regulation, or legal process

  • To protect our legal rights, users, or system security

All shared data is handled with strict confidentiality.

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and access controls

  • Restricted internal data access

  • Encrypted communication where applicable

However, no online transmission is 100% secure. While we strive to protect your data, absolute security cannot be guaranteed.

5. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze traffic and performance

  • Understand user behavior

You can disable cookies through your browser settings, though some features may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Meet legal, accounting, or operational requirements

You may request deletion of your data at any time (see Section 8).

7. Third-Party Links

Our website may contain links to external websites (e.g., blogs, tools, or resources). We are not responsible for the privacy practices or content of third-party sites.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or update of your information

  • Request deletion of your data

  • Withdraw consent for communication

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

RSP SEMS – Rural Sun Power
📞 Phone: 01410-567628
📧 Email: info@rspsems.com
🌐 Website: www.rspsems.com